Privacy Policy

Privacy Policy

Effective Date: 10 January, 2023

This Privacy Policy explains how The Chamber Orchestra of the Springs collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at https://www.chamberorchestraofthesprings.org.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example: through a web form you submit, while purchasing tickets, while setting up an account with us, or when you contact us for customer support. Personal information we collect directly from you may include your first and last name, your address, your email, and your phone number.

Information collected from your device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example: your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website. Our website may also use cookies and similar technologies to enhance your user experience and enable certain features such as keeping track of items you put in your shopping cart. Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.

USE OF PERSONAL INFORMATION

We may use information collected about you for any lawful purpose, including the following:

  • To provide you with our products and services, customer service and support, and other relevant information.

  • To market our products and services to you, including by email and text message subject to your consent.

  • To provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts.

  • To send you abandoned cart reminders if you added items to your shopping cart but did not complete check out.

  • To comply with the law and to maintain the security of our website; or

  • With your consent, or as otherwise disclosed at the time information is collected.

DISCLOSURE OF PERSONAL INFORMATION

We may share the information we collect with other parties, including the following:

  • With third-party service providers to assist us with providing and marketing our products and services, such as payment processors, data hosting services, analytics services, online store support, advertising partners, and email service providers.

  • With Constant Contact, to send email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.

  • With any affiliates or joint venture partners that we may have in the future.

  • If necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights or the rights of third parties, or to protect the safety or security of any person or entity.

  • With your consent or as otherwise disclosed at the time of data collection or sharing.

  • We may share information that has been de-identified or aggregated without limitation.

DIGITAL ADVERTISING & ANALYTICS

We may work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

Your web browser may allow you to block or disable cookies; however, parts of our website may not function properly if you do so.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at community@chamberorchestraofthesprings.org.